Waiter serving customers cocktails at table

Online Training and e-Learning

Customer Service

Access a wide range of online courses and resources to enhance your customer service skills and help you create a welcoming and safe space for your guests.

Invest in your customer service skills and gain access to exclusive industry-leading resources for bartenders when you become a member of the Diageo Bar Academy.

Online Training Courses

Boost your confidence in serving, recommending and hosting customers with our practical, user-friendly online training courses.

Smiling bartender garnishes cocktail at sophisticated bar

Elevating the Guest Experience

The right customer experience in your revenue can boost sales and boost customer loyalty. Complete this course to learn how to enhance your guest experience.

Drink being poured into a clear glass with food and small plates on the table

Responsible Serving

This course will help you understanding the importance of measuring drinks correctly and the impact of alcohol.

Food and Drinks Menu in a bar setting with a customer pointing to an item

Serving & Recommending With Skill

This course will help boost sales and increase revenue in your bar.

female staff taking customers orders at table

Customer Service Articles

Sharpen your customer service skills with essential knowledge, tips and valuable insights to meet any challenge.

Customer Service