Waiter serving customers at table with menus

E-learning Courses and Articles

Customer Service

Access a wide range of online courses and resources to enhance your customer service skills and help you create a welcoming and safe space for your guests. 

Customer Service Training Courses

Boost your confidence in serving, recommending and hosting customers with our practical, user-friendly online training courses.  

Providing Great Service

Is your venue winning over guests? Discover practical knowledge and tips for improving the overall guest experience.

Building Guest Loyalty

Take it from us, communication is EVERYTHING. Discover expert knowledge and tips to connect with guests in the best possible way.

Responsible Drinking & Serving

Taking responsibility for those who are drinking in your bar venue is a must. Use our helpful resources to train yourself and staff on how to serve like a pro.

female staff taking customers orders at table

View All Articles

Explore all of our customer service articles in one place here.
Customer Service Articles

Invest in your customer service skills and gain access to exclusive industry-leading resources for bartenders when you become a member of the Diageo Bar Academy.