CUSTOMER SERVICE
Articles and Online Training
Access a wide range of articles and online courses to enhance your customer service skills and help you create a welcoming and safe space for your guests.
The Ultimate Guide to Essential Service Skills
Essential service skills are crucial in any bar as they form the foundation of a positive customer experience and contribute to the overall success of any venue. Discover how to implement the best service using this Ultimate Guide to Essential Service Skills.
The benefits of brilliant batching
Batching cocktails is a tried and tested way for bar operators to deliver consistent cocktails quickly, reducing stress on staff and wait times for guests, and enabling you to serve more people more cocktails, more often. There are a wide variety of different options for batching to suit different styles of service.